Claims Process

Insurance Claims Made Simple

At Wayne Motors Auto Body, we make the process stress-free. Here's how we help you get your vehicle back on the road:

Step 1: Report the Accident

Contact your insurance company to report the accident. They'll assign you a claim number - keep this handy for all communications.

Step 2: Contact Our Shop

Call or visit Wayne Motors Auto Body. We'll guide you through the next steps and schedule a time to inspect your vehicle.

Step 3: Vehicle Inspection

Our certified technicians perform a detailed inspection to assess visible and hidden damage.

Step 4: Estimate Preparation

We prepare a professional repair estimate using industry-standard software accepted by most insurance companies.

Step 5: Insurance Review & Approval

We send the estimate directly to your insurance adjuster and work with them to approve repairs quickly.

Step 6: Parts Ordering

Once approved, we order all necessary OEM or quality replacement parts to restore your vehicle to pre-accident condition.

Step 7: Body & Structural Repairs

Our technicians perform all structural and body repairs using state-of-the-art equipment and manufacturer specifications.

Step 8: Paint & Finish

Your vehicle is refinished in our paint booth, color-matched and polished to perfection.

Step 9: Quality Inspection & Detailing

Before you get your keys back, we perform a multi-point quality inspection and complimentary cleaning.

Step 10: Pick-Up & Final Paperwork

We'll walk you through the final paperwork, warranty details, and help you with any remaining insurance documentation.